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Build Stronger Customer Relationships Through Better Scheduling

Make it effortless for customers to book onboarding calls, quarterly reviews, support sessions, and renewal discussions. Right from their email or your product.

The Challenge

Customer meetings shouldn't be hard to book

Your CSMs are spending more time scheduling meetings than preparing for them. Customers delay QBRs because booking is a hassle. Onboarding calls get postponed. And when a customer needs urgent help, they can't find a time that works.

The Proximity Solution

Customer scheduling that just works

Proximity gives every CSM a personalized booking page. Customers book onboarding calls, check-ins, and escalation meetings in seconds. Automated workflows send preparation materials before meetings and follow-up summaries after.

Key Benefits

Personalized CSM booking pages with photo and bio
Different event types for onboarding, QBR, support, and renewal
Automated pre-meeting agendas and post-meeting follow-ups
Embeddable booking widget inside your product or help center
Booking analytics to track customer engagement patterns
Multi-language support for international customer base
Calendar sync to prevent internal meeting conflicts
Team scheduling for multi-stakeholder customer meetings

How Teams Use Proximity

1

Onboarding

Send new customers a booking link the moment they sign up so they can schedule their kickoff call immediately.

2

Quarterly Business Reviews

Share QBR booking links with automated preparation templates sent 24 hours before the meeting.

3

Escalation Handling

Give at-risk customers a direct booking link to your senior CSM for priority scheduling.

4

Renewal Conversations

Trigger renewal meeting invitations 60 days before contract end dates.

Start scheduling for Customer Success

No credit card required. Free plan available forever.

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