Cookie Policy
Last updated: March 2026
This Cookie Policy explains how Proximity.io ("Proximity", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website (proximity.io), web application (app.proximity.io), and developer documentation (developer.proximity.io). This policy should be read alongside our Privacy Policy.
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognize your device and remember certain information about your visit, such as your preferences, login status, and browsing behavior.
Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session" cookies (deleted when you close your browser). They can be set by the website you are visiting ("first-party cookies") or by third-party services embedded in the website ("third-party cookies").
2. Our Cookie Consent Mechanism
When you first visit our website, you will see a cookie consent banner at the bottom of the page. This banner allows you to:
- Accept All: enable all cookies, including analytics and tracking cookies
- Reject Non-Essential: only allow strictly necessary (essential) cookies
Your choice is stored in your browser's local storage under the key cookie_consent and is remembered for subsequent visits. Essential cookies are always active regardless of your choice, as they are required for the Service to function.
You can change your cookie preferences at any time by clearing your browser's local storage for proximity.io or by deleting your cookies, which will cause the consent banner to appear again on your next visit.
3. Types of Cookies We Use
3.1 Essential Cookies (Always Active)
These cookies are strictly necessary for the Service to function properly. They cannot be disabled. Without these cookies, basic functionality such as page navigation, authentication, and language preferences would not work.
| Cookie / Storage | Purpose | Duration | Type |
|---|---|---|---|
NEXT_LOCALE | Stores your selected language preference | 1 year | First-party cookie |
cookie_consent | Stores your cookie consent preference | Persistent | Local storage |
jwt | Authentication token for logged-in users (app.proximity.io) | Session / 7 days | Local storage |
3.2 Analytics Cookies (Require Consent)
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. Analytics cookies are only loaded after you explicitly consent through our cookie banner.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics (via GTM) | Distinguishes unique users by assigning a randomly generated identifier | 2 years |
_ga_* | Google Analytics (via GTM) | Maintains session state across pages | 2 years |
_gid | Google Analytics (via GTM) | Distinguishes users for aggregated reporting | 24 hours |
_gat | Google Analytics (via GTM) | Throttles request rate to limit data collection | 1 minute |
3.3 Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The following third-party services may set cookies when you interact with their features:
| Service | Purpose | More information |
|---|---|---|
| Stripe | Secure payment processing and fraud detection during checkout | Stripe Privacy Policy |
| Google Tag Manager | Tag management and analytics orchestration (loaded only with consent) | Google Privacy Policy |
4. Google Tag Manager
We use Google Tag Manager (GTM) with container ID GTM-WMHX2DCR to manage analytics and tracking tags on our website. GTM itself does not collect personal data, but the tags it manages (such as Google Analytics) may collect usage data.
GTM and all associated analytics tags are only loaded after you provide explicit consent through our cookie consent banner. If you decline analytics cookies, GTM will not be loaded and no analytics data will be collected.
5. Local Storage
In addition to cookies, we use your browser's local storage to store certain data locally on your device. Local storage data does not expire automatically and persists until you clear it. We use local storage for:
- Cookie consent preference (
cookie_consent): remembers whether you accepted or declined analytics cookies - Authentication token (
jwt): stores your session token when signed in to the application - User interface preferences: stores settings such as sidebar state and theme preference
6. Managing Cookies
In addition to using our cookie consent banner, you can manage cookies through your browser settings. Most browsers allow you to view, block, or delete cookies. Please note that blocking essential cookies may prevent parts of the Service from functioning correctly.
Instructions for managing cookies in common browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
To reset your cookie consent preference on our website, clear your browser's local storage for proximity.io. This will cause the consent banner to reappear on your next visit.
7. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not want to be tracked. There is no industry-standard way to respond to DNT signals.
However, our cookie consent mechanism provides you with clear control over analytics tracking. If you decline analytics cookies through our banner, no tracking cookies will be set, regardless of your browser's DNT setting.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our cookie practices, the technologies we use, or applicable regulations. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
If we make material changes to how we use cookies, we will reset the cookie consent banner so you can make a new informed choice.
9. Legal Basis for Cookies
Under the ePrivacy Directive and GDPR:
- Essential cookies are set under the "strictly necessary" exemption and do not require consent
- Analytics and tracking cookies require your prior consent, which we obtain through our cookie consent banner before loading any non-essential cookies or scripts
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: support@proximity.io
- Website: proximity.io/contact